Contact Us

about us!

The Handford Collection
Who We Are 
We are a family working together to make handmade items at affordable prices. We specialize in wedding stationery customized to your wants and needs. We love working with each and every couple and treat your wedding like it is our own. Because your wedding stationery is the first thing your guests see, we create your dream invitation at an affordable price, with the one on one customization you deserve for your big day!
Contact us today to get started making your ideas come to life.
email: thehandfordcollection [!at]

Our family business!
Alexis - The Owner of The Handford Collection, who does all the designing of your invitations /other stationery items and emails/messages you to make your vision of your invitation a reality! 

Mike & Melissa - They are the ones who if you purchase a physical item print the designs approved by you from Alexis and make the invitations and other items come to life!

should you have any questions at all about the process or your order please email us at thehandfordcollection [!at] or message us on etsy and we would love to help 
We try to answer messages as fast as possible because after all your big day is very important to us!

thanks for stopping by!!



Cancellation/Refund/Exchange Policy
We do not accept any cancellations, refunds, exchanges this is due to the nature of all orders being made just for you. Please be sure of your order before it is purchased!


SHIPPING POLICY - We ship to your address on etsy! It is the buyers responsibly to message us right after purchase if the shipping address is wrong. There is nothing we can do after your order is shipped to the address on etsy. So please double check your address.

PACKAGE INSURANCE - we are not responsible for any damages that the postal service makes. But we do put $50 of insurance on all invitation/program orders. if you want more insurance on your package you must let us know before purchase where we can create a listing for you with the extra charges.

DIGITAL ITEMS - THERE IS NO PHYSICAL ITEMS SHIPPED FOR THESE! please check each digital item listing for the information on them!

Refunds and Exchanges

we do not accept returns or exchanges.
{this is due to all our items being customized to your needs and wants}

Please understand when making a purchase after payment is made we also do not give refunds.

Please also note with invitations, program, rsvp etc. orders: We send you proofs to your email and work with you until it is just like you want it.
Once you approve your design and all of the information we start printing. So there are NO reprints after you okay your proof. (we hand type each invitation, there is no template so check ALL SPELLING ON EVERYTHING)

Thank you so much for taking the time to read our policies let us know if you have any questions!

Additional Policies and FAQs

REPRINT POLICY - we send you proofs so we ask that you check spelling and details before approving for printing. Once approved to be printed we are not responsible for reprints. Reprints are offered at the same price you paid for your order.


1. what formatte do digital items come in?
- you can get your items in jpg and pdf files. we can also put them in doc formatte too if you need it! Just include that in your order.

2. how many proofs do I get when I purchase a digital item?
-we do have a limit of 2 proofs, so if you want anything changed we will do that! we do want you to love your items! any of our mistakes made on them does not count as a proof such as typos on our part!!
any additional proofs are $1 each

3. is there another way other then etsy messages to contact you?

don't see your question here feel free to message us or email us! we are here to help! :)

Seller Information

If you have any questions at all email us thehandfordcollection [!at] or message us and we would be happy to answer any and all!